Terms & Conditions

Updated: September 17, 2025

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Purchases & payments

• Prices are in Kenyan Shillings (KES) and include VAT where applicable.
• We accept M‑Pesa and other payment methods as indicated at checkout.
• Orders are confirmed after payment authorization (or COD confirmation for eligible areas).

Shipping & delivery

• Delivery estimates are provided at checkout and may vary due to courier constraints.
• Risk passes to you upon delivery or pickup.

Returns

See our Returns & Exchanges policy for details on eligibility and process.

Liability

To the extent permitted by law, we exclude all warranties and limit liability for indirect or consequential losses.

Contact

Email: support@ninetyoneapparel.co.ke · Phone: +254 700 000 000